Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that information on service and maintenance for its cars is easy to access and convenient. Cadillac drivers enjoy several tools that make it easy vehicle maintenance and follow recommended maintenance schedules.



The Cadillac Owner Center is a comprehensive digital platform where car owners can access detailed details about their particular vehicle. After registering their vehicle, owners can sign in to view a personalized dashboard with details on their Cadillac's maintenance schedule, service history, and coverage. The Owner Center also provides downloadable owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can keep track of their vehicle’s condition by receiving alerts about maintenance needs, such as fluid changes, tire checks, or brake inspections. The app also offers convenient features like starting the car remotely, remote locking/unlocking, and the option to book maintenance directly with the preferred Cadillac dealership. For newer models, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in information system that includes maintenance alerts and reminders. When a maintenance is required, the vehicle shows alerts on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to stay current with maintenance but also offers detailed explanations of each service item, making it easier for owners to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a significant role in communicating service and maintenance information to customers. When drivers visit an authorized dealership for service, the advisors provides a detailed explanation of the suggested tasks, making sure that customers understand the necessity of each procedure. Additionally, dealerships keep an electronic record of every maintenance appointment, allowing Cadillac owners to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac offers printed owner’s manuals and booklets that detail the vehicle’s service intervals, recommended fluids, tire pressure specifications, and other important information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, videos, and get advice on how to maintain optimal performance.



Through a mix of digital tools, in-person assistance, and traditional guides, Cadillac guarantees that owners are well-informed about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.